Title
Real Time Captioning and Sign Language Interpretation Services Contract - RFQu-24-0086 - Request for Award (Ordinance S-50721)
Description
Request to authorize the City Manager, or his designee, to establish a qualified vendor list and enter into contracts with Access Professional Interpreting, Inc.; Arizona Interpreting Service, Inc.; Horn Interpreting Services, Inc., dba Arizona Freelance Interpreting Services; Karla M. Martin; Lango SW, LLC; Language Line Services, Inc.; and Translation & Interpretation Network, LLC, to provide real time captioning and sign language interpretation services for Citywide departments. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contracts will not exceed $728,000.
Report
Summary
These contracts will provide real time captioning and sign language interpretation services for Citywide departments. Real time captioning and sign language interpretation services are utilized by various departments for effective communication with employees and customers who have disabilities so that the community may participate in City business and/or employment. These types of services ensure inclusivity under the City's Equal Opportunity Plan and is required under Title II and III of the Americans with Disabilities Act (ADA). The contracts will be available to all City departments, with primary usage from Communications, Parks and Recreation, Human Services, and the Aviation departments.
Procurement Information
A Request for Qualifications procurement was processed in accordance with Administrative Regulation 3.10 to establish a Qualified Vendor List (QVL).
There were eight offers submitted and seven were deemed to be responsive and responsible. The procurement officer evaluated those offers as a pass or fail based on the following minimum qualifications:
- Experience
- Capacity
- Qualifications
The procurement officer recommends award to the following Offerors:
- Access Professional Interpreting, Inc.
- Arizona Interpreting Service, Inc.
- Horn Interpreting Services, Inc. dba Arizona Freelance Interpreting Services
- Karla M. Martin
- Lango SW, LLC
- Language Line Services, Inc.
- Translation & Interpretation Network, LLC
Contract Term
The contract will begin on or about April 15, 2024, for a five-year term with no options to extend.
Financial Impact
The aggregate contract value will not exceed $728,000.
Funding is available in various department budgets.
Department
Responsible Department
This item is submitted by City Manager Jeffrey Barton and the Finance Department.