Title
Custodial and Floor Care Services Request to Issue for the Aviation Department
Description
Request to authorize the City Manager, or his designee, to issue a Custodial and Floor Care Services Request for Proposal (RFP) to include large and small company opportunities at Phoenix Sky Harbor International Airport, Phoenix Deer Valley Airport, and Phoenix Goodyear Airport and their owned and maintained facilities.
Report
Summary
As the largest economic engine in the State of Arizona and a transportation gateway to our community, Phoenix Sky Harbor International Airport strives to deliver a world-class experience to every customer, every day. High quality sanitation practices are also necessary to meet evolving customer expectations and to ensure the Phoenix system of airports can continue to maintain leading industry health and safety certifications such as the Global Biorisk Advisory Council (GBAC) Star Facility Accreditation. The resultant contracts for custodial and floor care services will provide staff, equipment, supplies, and supervision necessary to provide the cleaning services for approximately 1.7 million square feet of Airport facilities across all three airport campuses.
Through this RFP, the Aviation Department is creating three contracting opportunities: large and small company custodial service categories and a large company floor care services category. The successful respondents will provide labor, equipment, supervision, and method of communication to provide custodial services and floor care services.
Procurement Information
With approval, the Aviation Department will issue a RFP to select three service providers to deliver the required custodial and floor care services. The Aviation Department intends to issue the solicitation in June 2023. It is estimated the contracts shall commence in April 2024.
The Evaluation Criteria for the responses and responsible respondents are as follows:
- Operations Plan
- Quality Assurance and Work Order Management Program
- Recruitment and Retention Plan
- Pricing
- Qualifications/Experience
Aviation intends to issue a 90-day retention requirement for frontline staff should the incumbent be unsuccessful in this RFP process.
Contract Term
The term of the contract will be five-years with two, one-year renewal options.
Concurrence/Previous Council Action
The Phoenix Aviation Advisory Board unanimously recommended approval of the item on April 20, 2023.
Public Outreach
The solicitation process will include all standard and required outreach efforts, including advertising in Aviation industry publications.
Location
Phoenix Sky Harbor International Airport, 2485 E. Buckeye Road
Phoenix Deer Valley, 702 W. Deer Valley Road
Phoenix Goodyear Airport, 1658 S. Litchfield Road, Goodyear AZ
Council District(s): 1, 8, and Out of City
Department
Responsible Department
This item is submitted by Deputy City Manager Mario Paniagua and the Aviation Department.