Title
Oracle Software, Hardware, Support and Maintenance Contract (Ordinance S-47524)
Description
Request authorization for the City Manager, or his designee, to authorize one year of payment authority for citywide products, services, software licensing, support and maintenance with Oracle America Inc. (Oracle) under the new Master Services Agreement, in an amount not to exceed $7,004,000 for the Information Technology Services (ITS) Department, in support of multiple departments' applications, databases, computing hardware, maintenance agreements and technologies. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
The City uses Oracle applications and technologies in multiple departments for various technology systems that are an integral part of the daily operations of the City. Oracle applications and technologies are used in several citywide critical systems, such as Police Department's Records Management System, the Water Services Customer Care and Billing system used for water and solid waste billing, the Human Capital Management system used for human resources and payroll functions, and the citywide Business Intelligence infrastructure.
ITS has consolidated the management of agreements under the Master Services Agreement and works closely with departments on payments and to evaluate licensing, support, and maintenance for Oracle software in use by the City. ITS requests funding for continued support and maintenance on behalf of all City departments.
Contract Term
The Master Services Agreement is valid for a five-year term, which will end on or about April 21, 2026. This funding is for multiple license and support agreements under the Master Services Agreement is projected to cover one year of various renewals. Due to various end dates of agreements, and potential savings from license consolidations, this funding would be valid through the term of the Master Services Agreement.
Financial Impact
The aggregate amount projected for the first year of the agreement will not exceed $7,004,000 in support of continued utilization of Oracle products, services, software licensing, support and maintenance citywide. Funds are available in the various departments' budgets.
Department
Responsible Department
This item is submitted by Deputy City Manager Toni Maccarone and the Information Technology Services Department.