Title
Extend Contract for Support for Computer Aided Dispatch System (Ordinance S-45755)
Description
Request to authorize the City Manager, or his designee, to amend Contract 139125 with Northrop Grumman Systems Corporation, which provides software maintenance and support for the Fire Department Computer Aided Dispatch (CAD) system. The amendment will extend the contract term for 12 months beyond the original contract term. Further request authorization for the City Manager, or his designee, to spend an additional amount not to exceed $195,000. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
The contract provides the Phoenix Fire Department (PFD) with software maintenance and support for the Fire Department Computer Aided Dispatch (CAD) system.
On July 1, 2014, the City entered into a contract with Northrop Grumman for software maintenance and support for the Fire Department's regional CAD system, which is the technological foundation of all the Fire Department's operational and response capabilities. CAD includes GPS mapping that allows firefighters to locate addresses and is the bedrock of the 911 dispatch system. If Phoenix's CAD system goes offline, not only are Phoenix residents impacted by the inability to be effectively served by the 911 system, 26 additional jurisdictions who rely on the CAD system to provide automatic and mutual aid would be negatively impacted in the same way. The CAD system serves over 3.5 million people over 2,900 square miles with almost 500,000 calls answered annually.
The 12-month extension will allow sufficient time to complete contract negotiations for the new maintenance and support agreement, which was approved by Council on May 16, 2018.
Contract Term
The term of the contract will be extended from July 1, 2019 through June 30, 2020.
Financial Impact
The 12-month extension of the contract will cost an additional $195,000, for a total cost of the contract not to exceed $1,036,018. Funds are available in the Fire Department’s operating budget.
Department
Responsible Department
This item is submitted by Assistant City Manager Milton Dohoney, Jr. and the Fire Department.