Title
Telephone System Support and Maintenance (Ordinance S-43131)
Description
Request to authorize the City Manager, or his designee, to exercise the option to extend contract 132665 with Black Box Network Services through June 30, 2019 for continued support and maintenance of the City's telephone system, in an additional amount not to exceed $4,050,000. Further request authorization for the City Controller to disburse the funds for purposes of this ordinance.
Report
Summary
Blackbox Network Services currently provides support and maintenance for the City's telephone system. The City is in the final stages of a procurement to replace the telephone system. This contract extension will ensure the continued support and maintenance of the current telephone system during the implementation of its replacement. This maintenance contract is essential, as the current system is long past vendor support, and parts are increasingly difficult to obtain. Lack of a maintenance contract will result in the failure of some or all of the telephone system, affecting the ability of residents to contact the City for services, and for staff to efficiently perform their jobs.
Procurement Information
This contract was originally procured through a competitive Request for Proposal (RFP) process in accordance with City policy.
Contract Term
This contract was approved for an initial term of five years, with the option for five additional one-year extensions to be exercised if in the best interest of the City. The original five-year term began Jan. 1, 2012. This request is to exercise options to extend the contract until June 30, 2019.
Financial Impact
The initial contract was approved for $12,105,000. The total amount of this extension is $4,050,000, for a total contract amount not to exceed $16,155,000. Funds are available in the Information Technology Services and Water Services Departments' Operating Budgets.
Department
Responsible Department
This item is submitted by Deputy City Manager Mario Paniagua and the Information Technology Services Department.