Title
Professional Technology Services Common Use System (Ordinance S-45524)
Description
Request to authorize the City Manager, or his designee, to spend up to $2,850,000 in additional money under Contract 132424 (Contract) with SITA Information Networking Computing USA, Inc. for maintenance and support services for the common use systems at Phoenix Sky Harbor International Airport (PHX). Further request to authorize the City Manager, or his designee, to extend the term of the Contract for approximately six months on a month-to-month basis through May 31, 2022, in order to implement the new systems after a new procurement is completed. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
The Aviation Department operates several passenger-facing and airport operational common use systems at PHX. The systems include the Common Use Passenger Processing System (CUPPS), Common Use Self Service (CUSS) kiosks, Flight Information Display System (FIDS), Public Announcement/Paging (PA) System, Common Use Airport Resource Management System (AMS), and Security Checkpoint Wait Time System. The systems provide real-time information to passengers and allow the Aviation Department and airlines to run critical day-to-day airport operations.
The Terminal 3 redevelopment program significantly expanded the common use footprint at PHX. Terminal 3 South Concourse opened in January 2019, which increased the CUPPS footprint at PHX by an additional 15 boarding gates, and 10 more gates will be added when the Terminal 3 North Concourse opens in early 2020. CUPPS provides necessary technology to support airlines' ticketing and boarding operations by checking in passengers, printing boarding passes and bag tags, and ultimately boarding passengers on flights using a common infrastructure. The system also provides necessary technology and infrastructure for all international airline operations in Terminal 4.
The Terminal 3 redevelopment program has also expanded the scope of PHX's common use FIDS with an additional 447 flight information displays. FIDS provides real-time arrival and departure flight information to passengers, airlines, meeters and greeters, and other PHX stakeholders. The FIDS also provides baggage claim information to arriving passengers.
The Aviation Department is required to provide TSA safety and security messages, airline flight messages, and public service announcements through the PA System. The system allows PHX to meet federal regulatory requirements related to disseminating time-sensitive public safety messages throughout PHX. Terminal 3 has further expanded the footprint of PHX's PA System by adding 99 new paging stations throughout PHX.
The additional spending authority is necessary to support and maintain all common use systems operational at PHX through the end of the Contract term. The Aviation Department will solicit these systems through a competitive procurement process that will result in a new contract or contracts by the end of the Contract term on Nov. 23, 2021.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
This request will extend the term of the Contract approximately six months on a month-to-month basis, if necessary, through May 31, 2022. After completion of a new procurement process, the Aviation Department will implement the new systems at PHX.
Financial Impact
Based on the expanded footprint of the common use systems, the request to increase spending authority up to $2,850,000 will allow for effective maintenance and support of these systems throughout the Contract term. The additional money will increase the aggregate cost of the Contract to $10,419,929 for the aggregate Contract term. Funds are available in the Aviation Department's operating budget.
Concurrence/Previous Council Action
This item was recommended for approval at the Aviation and Transportation Subcommittee meeting on March 26, 2019, by a vote of 3-0.
Location
Phoenix Sky Harbor International Airport, 3400 E. Sky Harbor Blvd.
Council District: 8
Department
Responsible Department
This item is submitted by Assistant City Manager Deanna Jonovich and the Aviation Department.