Title
Fire Department Computer-Aided Dispatch Transition Consultant Contract (Ordinance S-52386) - Citywide
Description
Request authorization for the City Manager, or his designee, to enter into contract with Ronald C. Burch to provide computer-aided dispatch (CAD) transition consulting. Further request authorization for the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $630,000.
Report
Summary
The Phoenix Fire Department (PFD) requires technical administration services for its existing regional CAD system during the implementation of the new regional CAD system. The dispatch system is used to deploy appropriate Fire personnel, apparatus, and equipment to emergency calls from the public.
The CAD Modernization Project is an ongoing effort to upgrade the current legacy CAD system. A substantial portion of PFD Technical Services staff are needed for the ongoing CAD Modernization Project. However, the mission critical nature of the CAD system requires that there be no reduction in the level of support it receives during the project implementation.
The extended implementation timeline of the CAD Modernization Project requires that PFD have a CAD transition consultant to provide services through the end of the current CAD system’s live operations.
Procurement Information
In accordance with Administrative Regulation 3.10, standard competition was waived as a result of an approved Determination Memo based on the following reason: Special Circumstances Without Competition due to the nature of the CAD operation system (OpenVMS), programming languages used by CAD (COBOL and MACRO), PFD has few other options available for temporary external resources to support the legacy CAD system.
Contract Term
The contract will begin on or about October 29, 2025, for a three-year term.
Financial Impact
The aggregate contract value will not exceed $630,000 for the three-year aggregate term. Funding is available in the Phoenix Fire Department's Capital Improvement Program budget.
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Fire Department.