Title
Municipal Court Case Management System Replacement Contract RFP 24-0024- Request for Award (Ordinance S-50928)
Description
Request to authorize the City Manager, or his designee, to enter into a contract with Tyler Technologies, Inc. to provide court case management system and implementation services for the Phoenix Municipal Court (PMC). Further request an exception to the indemnity and assumption of liability provisions of Phoenix City Code section 42-18. Further request authorization for the City Treasurer to accept, and for the City Controller to disburse, all funds related to this item. The contract value will not exceed $16,000,000 for the five-year term.
Summary
The contract will provide a case management system (CMS) and accompanying implementation services to enhance municipal court operations and services by replacing PMC’s current CMS. These services will include ongoing support and training. The replacement of the existing system, and the implementation of a modern CMS, are imperative to ensure seamless functionality of PMC. By acquiring a modern CMS and associated services through this contract, PMC aims to streamline its operations, improve user experience, and maintain alignment with technological advancements. Furthermore, it is crucial for PMC to adapt its services to meet the evolving needs of court operations amidst a constantly changing technical landscape.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
A Request for Proposal procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10.
Five vendors submitted proposals deemed responsive and responsible. An evaluation committee of City staff, and one City of Mesa staff member, evaluated those offers based on the following criteria with a maximum possible point total of 1000:
Company Overview (0-80 points)
Key Personnel (0-40 points)
Capabilities (0-240 points)
Offeror Services (0-360 points)
Cost (0-80 points)
Demonstrations (0-200 points)
After reaching consensus, the evaluation committee recommends award to the following vendor:
Tyler Technologies, Inc., 775.80 total points.
Contract Term
The contract will begin on or about July 1, 2024, for a five-year term with five one-year options to extend.
Financial Impact
The contract value will not exceed $16,000,000 for the five-year term. Funding is available in the Phoenix Municipal Court's General Fund Capital Improvement Program and operating budgets, as well as the Arizona Supreme Court administered Judicial Collection Enhancement Fund (JCEF) and Municipal Fill the Gap (MFTG) funds.
Department
Responsible Department
The item is recommended by Chief Presiding Judge B. Don Taylor III and Deputy City Manager Inger Erickson.