...Title
One-Stop Operator Services Contract - RFP-CED25-OSO - Request for Award
Description
The report requests the Economic Development and the Arts Subcommittee recommend City Council approval to contract with the International Rescue Committee, Inc. (IRC), for One-Stop Operator (OSO) Services on behalf of the Phoenix Business and Workforce Development Board (Board). The aggregate value of the contract will not exceed $2,200,000. There is no impact to the General Fund.
THIS ITEM IS FOR CONSENT ACTION.
Report
Summary
The OSO coordinates service delivery across all required partners in the ARIZONA@WORK City of Phoenix One-Stop Network, which connects job seekers and employers. The OSO ensures services at the two ARIZONA@WORK City of Phoenix Comprehensive Job Centers and across the network, are accessible, customer-focused, responsive to community needs, and aligned with the Integrated Service Delivery Model. The OSO also manages referrals and welcomes customers, connecting them to the services that best meet their needs.
Procurement Information
RFP-CED25-OSO, the One-Stop Operator Services Request for Proposals (RFP), was issued on March 11, 2025, and conducted in accordance with City of Phoenix Administrative Regulation 3.10. Four proposals were received, three of which were responsive to the RFP's requirements. An evaluation panel scored the responsive proposals based on the following criteria:
- Proposer's Qualifications & Experience (0-300 points).
- Assigned Staff's Qualifications and Experience (0-275 points).
- Approach to Scope of Work (0-225 points).
- Proposed Budget (0-200 points).
Staff recommends the proposal offered by IRC as the highest-scored, responsive, and responsible proposal.
Contract Term
The term of the contract will be approximately 21 months beginning on or about October 20, 2025 through June 30, 2027, with two one-year renewal options. The purpose of the 21-month term is to align the contract with the City's fiscal year, which begins on July 1.
Financial Impact
The aggregate value of the contract will not exceed $2,200,000. Funding is available from the City's allocation of federal Workforce Innovation and Opportunity Act funds. There is no impact to the General Fund.
Concurrence/Previous Council Action
This item was approved by the Board on May 23, 2024.
Location
- ARIZONA@WORK- City of Phoenix- West Job Center
3406 North 51st Avenue
Council District: 5
- ARIZONA@WORK- City of Phoenix- South Job Center
4635 South Central Avenue
Council District: 7
Department
Responsible Department
This item is submitted by Deputy City Manager John Chan and the Community and Economic Development Department.