Title
SAP Mobile Work Manager Solution Pilot Installation (Ordinance S-44196)
Description
Request to authorize the City Manager, or his designee, to enter into an agreement with SynterTec Consulting, Inc., to provide installation services of the SAP Mobile Work Manager as a pilot program for the Public Works Department. The aggregate value of this agreement will not exceed $122,640. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
The Public Works Facilities Management Division provides citywide facility management services across 550 square miles to more than 676 City-owned and leased facilities used to provide services to the community. This division conducts preventative, reactive, and long-term maintenance for an extensive network of City facilities, spanning multiple departments and lines of business.
Recently, through the City Manager's CORE (Comprehensive Organizational Review Evaluation) team, a study was conducted to assist in identifying efficiencies and opportunities for better optimization of the division's resources, specifically in the area of asset management. A recommendation from the study was to pursue a mobile solution to manage and track maintenance work orders, as this technology could greatly assist facilities staff in streamlining processes and automating service calls. The City currently utilizes SAP for financial accounting and reporting, asset management, work order management, and inventory management. The recommendation is to implement a mobile solution employing a pilot program using the SAP Work Manager Solution for full integration with the existing SAP system as needed. This expenditure is necessary to provide technical expertise for the installation component of the application.
Procurement Information
A procurement process was conducted using the existing IT Professional Services Qualified Vendor List established by the Information Technology Services Department. Three offers were received in response to the procurement process. SynterTec Consulting, Inc., was the most qualified vendor with the lowest bid.
Contract Term
The term of this contract would be for one year, beginning on or about Jan. 15, 2018, with no options to extend.
Financial Impact
The aggregate value of this contract will not exceed $122,640. Funds are available in the Public Works Department's operating budget.
Department
Responsible Department
This item is submitted by Deputy City Managers Karen Peters and Mario Paniagua and the Public Works, Information Technology Services, and Finance departments.