Title
Workforce Management System Software - 14-JLR-003 - Letter of Agreement to Extend Contract for Workforce Management System Software with UKG Inc. dba UKG Kronos Systems, LLC (Ordinance S-50484)
Description
Request to authorize the City Manager, or his designee, to enter into Letter of Agreement with UKG Inc. dba UKG Kronos Systems, LLC to continue to provide Workforce Management System Software to the Fire Department. Further request to authorize the City Controller to disburse all funds related to this item. No additional funds are needed. Request to continue using Ordinances S-50335 and S-45210.
Report
Summary
The purpose of this Letter of Agreement is to continue to provide Workforce Management System Software to the Fire Department. This contract will provide a new cloud hosted solution, which offers better access to automation of scheduling, communication, and deployment of Phoenix Fire Department (PFD) personnel. In addition, the telestaff system allows personnel in staffing positions to quickly identify vacancies that need to be filled and the qualified personnel that are available for those positions. The system can apply qualifications, certifications and negotiated labor rules to the process of filling a vacancy to ensure the appropriate employee is selected. The cloud solution will save PFD technology service providers time and equipment cost by eliminating the need for the telestaff system to be hosted in the Phoenix Fire Data Center. The Workforce Management System Software will result in improved workforce efficiency, controlled labor costs, and compliance with union rules, laws, and other agency policies. The Letter of Agreement is necessary to maintain access to this valuable resource.
Contract Term
The term of the Letter of Agreement will begin on or about Jan. 3, 2024, and expire on Dec. 4, 2024.
Financial Impact
The aggregate value of the contract will not exceed $1,119,320 and no additional funds are needed.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
- Workforce Management System Software Contract 149753 (Ordinance S-50335) on Nov. 15, 2023.
- Workforce Management System Software Contract 149753 (Ordinance S-45210) on Dec. 5, 2018.
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Fire Department.