Title
Employee and Retiree Pet Health Insurance Contract - RFP 25-0637- Request for Award (Ordinance S-51953) - Citywide
Description
Request to authorize the City Manager, or his designee, to enter into a contract with MetLife Pet Insurance Solutions, LLC to provide pet insurance to employees and retirees for the Human Resources Department. There is no disbursement of funds or impact to the General Fund as plan participants will pay the vendor directly.
Summary
This contract will provide pet insurance to employees and retirees. Pet Insurance is a value-added employee and retiree benefit. This optional benefit is not a group plan and is wholly paid by the participant directly to the vendor. Employees and retirees will work directly with the contractor to select highly customizable plan design options that meet the participant's needs.
Procurement Information
A Request for Proposal procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10.
Two vendors submitted proposals, one was deemed non-responsive and the other was deemed responsive and responsible. An evaluation committee of City staff evaluated those offers based on the following criteria with a maximum possible point total of 1000:
- Qualifications, Experience and References (0-325 points)
- Method of Approach (0-375 points)
- Pricing (0-300 points)
After reaching consensus, the evaluation committee recommends award to the following vendor:
MetLife Pet Insurance Solutions, LLC (878.31 points)
Contract Term
The contract will begin on or about January 1, 2026, for a five-year term with no options to extend.
Financial Impact
There is no cost to the City and no impact to the General Fund. Pet insurance premiums are 100 percent paid by enrolled employees and retirees directly to the contractor.
Department
Responsible Department
This item is submitted by Deputy City Manager David Mathews and the Human Resources Department.