Title
Ruby Receptionists, Inc
Description
For $50,000 in payment authority for a month-to-month subscription for a 24-hour answering service with Ruby Receptionist for the Parks and Recreation Department. The service enables residents to report park concerns and code of conduct violations 24 hours per day, seven days a week. The pilot program with Ruby Receptionist launched in March 2024, and the service has proven to be well received by the community. The pay authority is required while the department proceeds with a competitive procurement process.