Title
Phoenix.Gov Redesign, Implementation and Ongoing Support Services Contract - RFP 23-025 - Request for Award (Ordinance S-50057)
Description
Request to authorize the City Manager, or his designee, to enter into a contract with J.R. Reingold & Associates, Inc. to provide services related to the redesign and implementation of the Phoenix.Gov website including ongoing support services for the Information Technology Services Department. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $3,000,000.
Report
Summary
This contract will provide services related to the modernization and implementation of a new Phoenix.Gov website. The goal is to create a redesigned website that meets the wants and needs of users by providing relevant and timely information in a modern, inclusive manner. The new website will serve as the primary resource for residents, businesses, and tourists, offering a trustworthy, easy-to-navigate, and informative experience. The purchase is necessary to enhance user satisfaction, improve the website's security, integration with other systems, and overall optimization to support the City's audiences effectively.
Procurement Information
A Request for Proposal procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10.
Twelve vendors submitted proposals deemed responsive and responsible. An evaluation committee of City staff evaluated those offers based on the following criteria with a maximum possible point total of 1,000.
- Oral Presentations (0-550);
- Method of Approach (0-200 points);
- Experience and Qualifications (0-150 points); and
- Price (0-100 points).
After reaching consensus, the evaluation committee recommends award to the following vendor:
- J.R. Reingold & Associates, Inc., total score of 808.75 points.
Contract Term
The contract will begin on or about Aug. 1, 2023, for a five-year term with no options to extend.
Financial Impact
The aggregate contract value will not exceed $3,000,000.
Funding is available in the Information Technology Services Department's operating budget.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.