Title
Lower-Level Displays Contract - IFB-PCC-26-0084 Request for Award (Ordinance S-52486) - District 8
Description
Request to authorize the City Manager, or his designee, to enter into a contract with Sound Mind AV LLC to provide labor and equipment to furnish and install five LED marquees for the Phoenix Convention Center. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $300,000.
Report
Summary
This contract will provide replacement of the existing lower-level video walls and advertisement monitors that no longer support the level of communication, safety visibility, and guest service required for the Phoenix Convention Center (PCC). The current system is built from individual monitors with thick bezels that create black grid lines across the display, making event information, directional guidance, and safety notices difficult for patrons to read. The inconsistent brightness and frequent washout in normal lighting conditions further limit the PCC's ability to communicate clearly during high attendance events, creating a direct impact on public way finding and emergency messaging.
Over the past decade, the aging monitors have required repeated panel replacements and have not maintained dependable performance, causing interruptions during events and increasing maintenance workload for staff. These issues affect clients who rely on the video walls to deliver schedules, sponsorship messages, and program content, and they reduce the visibility and effectiveness of advertising that generates revenue for the department.
The new LED displays will provide seamless, bezel-free viewing surfaces with uniform brightness and professional-grade reliability designed for continuous operation. This upgrade is necessary to ensure that patrons receive clear, uninterrupted event information, that safety messages remain highly visible in all lighting conditions, and that clients can depend on the system for professional presentation quality. The improved reliability will also reduce operational disruptions.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
An Invitation for Bid procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10.
Twelve vendors submitted bids deemed to be responsive to posted specifications and responsible to provide the required goods and services. Following an evaluation based on price, the procurement officer recommends award to the following vendor:
Selected Bidder
Bidder A: Sound Mind AV LLC
Contract Term
The contract will begin on or about January 1, 2026, for a five-year term with no options to extend.
Financial Impact
The aggregate contract value will not exceed $300,000.
Funding is available in the Phoenix Convention Center Department's operating budget.
Location
Phoenix Convention Center, 100 N. 3rd Street
Council District: 8
Department
Responsible Department
This item is submitted by Deputy City Manager Amber Williamson and the Phoenix Convention Center Department.