Title
Cloud Solutions CTR046098 - Amendment (Ordinance S-52147) - Citywide
Description
Request to authorize the City Manager, or the City Manager's designee, to allow additional expenditures under Contract 151147 with Carahsoft Technology Corp. for the purchase of cloud-based information technology solutions for Citywide departments. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $2,290,000.
Report
Summary
This contract continues to provide cloud-based and information technology solutions, including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). The additional funds will allow additional City departments to purchase a full range of cloud-based and information technology solution services offered by Carahsoft Technology Corp.
The cloud subscriptions and/or professional services include, but are not limited to, the following per department:
Aviation:
- Snowflake - a data repository platform providing unified data strategy across teams and fully managed infrastructure with simplicity, scale, and ease of use. Centralizing data allows the user to make data driven decisions for continuous improvements in business practices as it would be readily accessible in the form of various reports and analytics.
Human Services, in support of various departments:
- Qualtrics - a survey tool used for research purposes, which helps the City to regularly survey residents in the community related to health needs and health behaviors, supporting departments with health-related outcome evaluations.
Community and Economic Development:
- Professional services to migrate Microsoft Dynamics from an on-premise platform to use the modern Microsoft Dynamics cloud-based solution. The cloud-based solution integrates various business operations, which will result in operational efficiencies and allow the department to move from an outdated application to a current, more stable and mobile, cloud-based solution. It also provides advanced data analytics and scalability to adjust to the department's growing needs.
Planning and Development:
- Multiple services/solutions in support of the ShapePHX Project, providing improved data quality and a better performing, fully supported and secure business application, which provides an opportunity to scale, streamline processes, and quickly adapt to changes.
Police:
- MakeNote - a performance management application that streamlines and simplifies the supervisory note process, enabling contemporaneous field-based note creation and instant notification to the employee for review and receipt acknowledgement.
- Public Portal - a centralized complaint and case management system, which provides process efficiencies, automated updates, case tracking, and reporting capabilities.
- Peregrine - a real-time decision and operations management platform for law enforcement used to connect current and future Records Management Systems.
Contract Term
The contract term remains unchanged, ending on October 31, 2026.
Financial Impact
Upon approval of $2,290,000 in additional funds, the revised aggregate value of the contract will not exceed $16,872,453. Funds are available in various departments' budgets.
Concurrence/Previous Council Action
The City Council Previously reviewed this request:
- Planning, Zoning, Plan Review, and Permitting Application - Contract 151147 (Ordinance S-46102) on October 16, 2019;
- Planning, Zoning, Plan Review, and Permitting Application - Contract 151147 (Ordinance S-50001) on June 28, 2023
Department
Responsible Department
This item is submitted by City Manager Jeffrey Barton and the Finance Department.