Title
Custodial Services Contract - Request for Award (Ordinance S-48234)
Description
Request to authorize the City Manager, or his designee, to enter into contract with Trooper USA, to provide custodial services for the Phoenix Convention Center Department (PCCD). Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $7,403,672 over the term of the agreement.
Report
Summary
This contract will provide professional custodial services including labor, cleaning supplies, equipment and the necessary supervision to clean the Phoenix Convention Center facilities, Symphony Hall, Orpheum Theatre and the Herberger Theater Center. The PCCD campus encompasses more than 2 million square feet of interior space, which includes lobbies, restrooms, casual dining areas, audience chambers and dressing rooms that need cleaned and sanitized after use. Since the onset of COVID-19, cleaning and sanitization standards have become a focal point for our clients and the hundreds of thousands of guests that attend events at the Phoenix Convention Center and Venues.
Procurement Information
This recommendation was made using a Request for Proposal procurement process in accordance with City of Phoenix Administrative Regulation 3.10.
Seven vendors submitted proposals and are listed below. All proposals were found to be responsive and responsible.
The evaluation panel recommendations were reached by consensus in consideration of published selection criteria with total points ranging from 0 - 1,000:
Operations Plan: 0 - 275 Points
Quality Assurance Program/Correction Capability: 0 - 250 Points
Experience and Qualifications: 0 - 275 Points
Cost: 0 - 200 Points
The following offeror is selected for award:
Selected Vendor:
Trooper USA
Additional Proposers
S.Sarkissian Co.
DetailXperts
3H Service System
ISS Facility Service Inc.
Allied Universal Janitorial Service
Paramount Building Solutions
Contract Term
The contract will begin on or about January 6, 2022, for a five-year aggregate term with no options to extend.
Financial Impact
The contract value for Trooper USA will not exceed $ 7,403,672 for the five-year aggregate term.
Funding is available in the Phoenix Convention Center Department operating budget.
Location
Phoenix Convention Center, 100 N. 3rd Street and 33 S. 3rd Street
Symphony Hall, 75 N. 2nd Street
Orpheum Theatre, 203 W. Adams Street
Herberger Theater Center, 222 E. Monroe Street
Council District(s): Districts 7 and 8
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Phoenix Convention Center Department.