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File #: 25-1885   
Type: Ordinance-S Status: Adopted
Meeting Body: City Council Formal Meeting
On agenda: 11/19/2025 Final action: 11/19/2025
Title: NVLS (LEARN) Database Subscription Services - RFA 18-011 - Amendment (Ordinance S-52433) - Citywide
District: Citywide

Title

NVLS (LEARN) Database Subscription Services - RFA 18-011 - Amendment (Ordinance S-52433) - Citywide

 

Description

Request to authorize the City Manager, or his designee, to execute amendments to Contract 150498 with Vigilant Solutions, LLC for an entity change to Motorola Solutions, Inc. Further request to authorize the City Controller to disburse all funds related to this item. No additional funds are needed and request to continue using prior applicable ordinances.

 

Report

Summary

This contract provides Phoenix Police Department (PPD) with automatic license plate reader equipment and subscription services to the National Vehicle Location Service (NVLS) database. The service also includes the Law Enforcement Archival and Reporting Network (LEARN) database, an online analytic platform that allows license plate data and images to be aggregated and analyzed for law enforcement. LEARN is a hosted solution that allows data sharing interoperability with other law enforcement agencies nationwide.

 

Together, the NVLS-LEARN subscription service helps reduce auto thefts and related crimes involving vehicles, increases auto theft vehicle recovery rates, and increases investigative leads to identify and recover vehicles used in the commission of both property and violent crimes.

 

The data collected by each City of Phoenix License Plate Readers (LPRs) is retained by Motorola in a Criminal Justice Information System (CJIS) compliant, cloud-based environment for a retention period defined by the City of Phoenix, which will be a 6 month retention schedule. All data collected is owned by the PPD and Motorola does not sell any law enforcement data to any third party vendors.

 

Motorola's database platform is designed to give each agency full control over its data-sharing preferences. Agencies may choose to share data with local, county, state, federal, and tribal partners. PPD will allow automated data sharing with Arizona law enforcement agencies for use in local law enforcement activities only. 

 

As a condition of automated data sharing, PPD requires audit access to any agency's database portal that accesses Phoenix data. This audit access must allow Phoenix to:

  • Identify who is accessing Phoenix data
  • Understand how the data is being used, including a reason for requesting the data

 

This requirement ensures transparency and accountability in accordance with current industry standards for secure data-sharing environments. Failure to provide audit access will result in the termination of data-sharing between the PPD and the non-compliant agency.

 

Any request that is from an agency outside Arizona or that is not for a local law enforcement purpose only (i.e., a request from a multi-jurisdictional task force) will be reviewed on a case by case basis and will include review by the Law Department.

 

This item has been reviewed and approved by the Information Technology Services Department.

 

Contract Term

The contract term remains unchanged, ending on June 18, 2029.

 

Financial Impact

The aggregate value of the contract will not exceed $2,427,000, and no additional funds are needed.

 

Concurrence/Previous Council Action

The City Council previously reviewed this request:

  • National Vehicle Location Service Database - Requirements Contract 150498 (Ordinance S-45846) on June 26, 2019.
  • National Vehicle Location Service Database Contract 150498 (Ordinance S-46372) on February 19, 2020.
  • (CONTINUED FROM FEBRUARY 19, 2020) National Vehicle Location Service Database Contract 150498 (Ordinance S-46372) on March 4, 2020.
  • National Vehicle Location Service Database Subscription and Service Contract 150498 (Ordinance S-50944) on May 29, 2024.
  • NVLS (LEARN) Database Subscription Services Contract 150498 (Ordinance S-52035) on June 4, 2025.
  • (CONTINUED FROM JUNE 4, 2025) NVLS (LEARN) Database Subscription Services Contract 150498 (Ordinance S-52035) on June 18, 2025; Ordinance S-52035 withdrawn on July 2, 2025.

 

Department

Responsible Department

This item is submitted by Assistant City Manager Lori Bays and the Police Department.