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File #: 25-1692   
Type: Ordinance-S Status: Agenda Ready - Finance Department
Meeting Body: City Council Formal Meeting
On agenda: 9/17/2025 Final action:
Title: Early Intervention System Contract - RFP 25-0629 - Request for Award (Ordinance S-52268) - Citywide
District: Citywide
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Title

Early Intervention System Contract - RFP 25-0629 - Request for Award (Ordinance S-52268) - Citywide

 

Description

Request to authorize the City Manager, or his designee, to enter into a contract with Benchmark Solutions, LLC dba Benchmark Analytics, a wholly owned subsidiary of Benchmark Buyer, Inc. to provide an Early Intervention System for the Police Department. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $3,416,511.

 

Report

Summary

This contract will provide an Early Intervention System, along with ongoing maintenance and support. The Early Intervention System is a predictive and adaptable system that identifies department employees, sworn and civilian, who display the indicators of potentially problematic behaviors. It will provide vital support to the Police Department to ensure the safety and security of each person in the community while fostering employee excellence through data-driven wellness and training.

 

This item has been reviewed and approved by the Information Technology Services Department.

 

Procurement Information

A Request for Proposal procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10.

 

Two vendors submitted proposals deemed responsive and responsible. An evaluation committee of City staff evaluated those offers based on the following criteria with a maximum possible point total of 1,000:

  • Qualifications and Experience - 180 points
  • Method of Approach - 560 points
  • Price - 80 points
  • Demonstration - 180 points

 

After reaching consensus, the evaluation committee recommends award to the following vendor:

Benchmark Solutions, LLC dba Benchmark Analytics, a wholly owned subsidiary of Benchmark Buyer, Inc. - 662.92 points

 

Contract Term

The contract will begin on or about September 17, 2025, for a three-year term with two one-year options to extend.

 

Financial Impact

The aggregate contract value will not exceed $3,416,511. Funding is available in the Police Department's operating budget.

 

Department

Responsible Department

This item is submitted by Assistant City Manager Lori Bays and the Police Department.