Title
Enter into an Agreement for Consultant Services for the Optimization and Automation of Workforce Telestaff (Ordinance S-51126)
Description
Request to authorize the City Manager, or his designee, to enter into a consulting agreement with HRTM Consulting, LLC for the optimization and automation of Workforce Telestaff for the Phoenix Fire Department. Further request authorization for the City Controller to disburse all funds in an amount not to exceed $59,350 over the life of the contract.
Report
Summary
The Phoenix Fire Department (PFD) is currently contracted with UKG, Inc. for Workforce TeleStaff, a personnel scheduling software program. Workforce Telestaff is a public safety industry standard product used to schedule first responders and emergency dispatchers. PFD requires assistance in optimizing and automating Workforce Telestaff to better service the needs of the department.
HRTM Consulting, LLC (HRTM), a service partner of UKG, will evaluate current system configuration to the recommended settings and best practices to allow PFD to use the Workforce Telestaff application effectively.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
In accordance with Administrative Regulation 3.10, normal competition was waived as a result of a Determination Memo citing the unusual nature of the goods and services that require a specific vendor.
Contract Term
The term of the agreement shall commence upon execution and continue for a term of one year with one optional renewal.
Financial Impact
The aggregate contract value will not exceed $59,350. Funding is available in the Fire Department's budget.
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Fire Department.