Title
Disaster Recovery-as-a-Service Contract - ITS RFP 23-003 - Request for Award (Ordinance S-50018)
Description
Request to authorize the City Manager, or his designee, to enter into a contract with Kyndryl, Inc. to provide Disaster Recovery-as-a-Service (DRaaS) for the Information Technology Department and in support of departments citywide. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $6.2 million. Additionally, request to grant an exception from the indemnification and limitation of liability provisions of Section 42-18 of the City Code.
Summary
This contract will provide a fully managed Disaster Recovery-as-a-Service (DRaaS) solution. Kyndryl, Inc. proposed a fully managed DRaaS solution that integrates with other existing cloud disaster recovery services, established security protections to meet regulatory requirements, and offers effective approaches to keep City business applications and data synchronized. The services also prevent unauthorized access, disclosure, and/or modification of the City's data to preserve data integrity and residents' trust.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
A Request for Proposal procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10.
Five vendors submitted proposals deemed responsive and responsible. An evaluation committee of City staff evaluated those offers based on the following criteria with a maximum possible point total of 1,000:
- DRaaS Solution Requirements 0-350 Points
- Method of Approach 0-300 Points
- Pricing 0-200 Points
- Qualification and Experience 0-150 Points
After reaching consensus, the evaluation committee recommends award to the following vendor:
Kyndryl, Inc., 840 points
Contract Term
The contract will begin on or about July 1, 2023, for a four-year term with three two-year options to extend.
Financial Impact
The aggregate contract value will not exceed $6,200,000.
Funding is available in the Information Technology Department's operating budget.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.