Title
CAD/AVL On-Board Surveillance System, Real Time Locator System and Network Support (Ordinance S-45058)
Description
Request to authorize the City Manager, or his designee, to execute contract options implementing the On-Board Surveillance System, Real Time Locator System (RTLS), and necessary support for Wireless Local Area Network (WLAN) by entering into a contract change order for Agreement 144644 with Clever Devices, Ltd. (Clever). The total estimated cost will not exceed $12.5 million in federal and regional Proposition 400 funds, including Regional Public Transportation Authority (RPTA) and City of Phoenix portions. Further request authorization for the City Controller to disburse funds.
Report
Summary
The proposed upgrades are intended to help ensure safety and security on buses while mitigating risk and liability, and to allow buses to more consistently arrive and leave on-time, helping transit passengers get to jobs, school, appointments, home and other destinations as scheduled and expected.
On Nov. 2, 2016, the City Council authorized the Public Transit Department (Department) to enter into a contract with Clever for a regional transit Computer Aided Dispatch (CAD)/Automatic Vehicle Locator (AVL) System to replace the current 15 year-old system. Additional options were included in Clever's proposal for the On-Board Surveillance System and RTLS, but required further evaluation by the City of Phoenix and regional transit partners. Following a thorough evaluation, the Department and regional partners determined that the transit system would significantly benefit from the On-Board Surveillance System and RTLS due to the multiple operational and maintenance enhancements expected to be realized once these systems are in place.
The On-Board Surveillance System will replace the old and obsolete system that has experienced significant performance decline and malfunctions. The current surveillance system for most of the fleet has reached its end of life, is out of warranty and/or is no longer supported by the manufacturer. The video recordings provided by this system are needed to help to ensure safety and security on buses and to mitigate risk and liability. The recordings enable law enforcement and transit agencies the ability to view incidents or accidents that occur in the transit environment. The upgraded system will capture higher quality video and audio and will ensure video system reliability across the fleet, including warnings if there are any technical issues. Video coverage will include the entire bus - front, back, both sides, and full interior and exterior views. More than 500 buses will receive this new system as part of this project. The remainder of the regional fixed route buses already have updated video systems, as those buses were recently purchased with the upgraded systems provided by the bus manufacturer.
The Real Time Locator System will be implemented for City of Phoenix North, South and West sites and for Regional sites in Tempe and Mesa to improve service reliability via improved on-time performance and less missed service through enhanced, real-time electronic vehicle tracking, improved dispatch and early identification of vehicle health problems. The RTLS enables improved management of the regional fixed route fleet of over 800 buses. With such large bus fleets, the automated bus management provided by RTLS is critical to ensuring sustained reliability and on-time performance as regional bus operations continue to expand. The RTLS integrates with the City's scheduling software to enable automatic vehicle resource assignment to bus drivers as well as notifying maintenance staff of vehicle diagnostic information within the maintenance yard. The RTLS provides automated vehicle assignment, vehicle health status, monitoring of duties, and location detection in real-time information.
The set up of RTLS and CAD/AVL at Phoenix and regional garages necessitates extensive Wireless Local Area Network (WLAN) and network infrastructure. The WLAN equipment transmits bulk data between service vehicles and the City’s datacenter to meet the RTLS infrastructure needs. The implementation of these technology enhancements are part of Phoenix's efforts to move forward as a Smart City.
This item has been reviewed and approved by the Information Technology Services Department.
Financial Impact
The total cost of this item, including RPTA and City of Phoenix portions, will not exceed $12.5 million, as outlined below.
The total On-Board Surveillance System cost is $7,853,930, broken down as follows:
- The Capital costs total $7,199,830, of which $3,887,908 is allocated to Phoenix, and $3,311,922 is allocated to the Region.
- The Ongoing Maintenance costs total $654,100 covering four years, of which $353,214 is allocated to Phoenix, and $300,886 is allocated to the Region.
The total RTLS cost is $4,646,070, broken down as follows:
- Capital costs total $2,457,970, of which $1,474,782 is allocated to Phoenix, and $983,188 is allocated to the Region.
- Maintenance costs total $2,188,100 covering 11 years, of which $1,312,860 is allocated to Phoenix, and $875,240 is allocated to the Region.
The federal funds and regional Proposition 400 funds are available in the Public Transit Department's Capital Improvement Program budget for the capital costs. The City will recover regional transit partners' portion of the annual maintenance costs as incurred.
Concurrence/Previous Council Action
This item was recommended for approval at the Aviation and Transportation Subcommittee meeting on Sept. 25, 2018 by a vote of 3-0.
Department
Responsible Department
This item is submitted by Deputy City Manager Mario Paniagua and the Public Transit Department.