Title
Authorization to Amend the Emergency Shelter/Heat Related Respite Operator and Supportive Services Qualified Vendor List (Ordinance S-52387) - Citywide
Description
Request authorization for the City Manager, or his designee, to enter into additional contracts with responsive offerors to the Request for Qualifications (RFQu) for Emergency Shelter/Heat Related Respite Operator and Supportive Services Qualified Vendor List (QVL). Further request authorization for the City Controller to disburse funds for the QVL life.
Report
Summary
The Office of Homeless Solutions (OHS) provides support and services for people experiencing homelessness and is committed to ending homelessness through a comprehensive, regional approach to housing and services. Contracts awarded from the QVL include assistance with City-owned shelter and heat-respite projects, contractor-owned emergency shelter and heat related respite programs, Community Court, and other supportive services to individuals or families experiencing homelessness.
Adding the additional providers will allow the City to continue providing shelter and supportive services to assist individuals moving from unsheltered homelessness to permanent housing. Due to the Citywide impacts of this item, staff is requesting consent of the full Council under Section 2 of City Council Ordinance S-50419, which requires additional Council approval for certain uses of the QVL.
Procurement Information
RFQu-22-HSD-61 was conducted in accordance with City of Phoenix Administrative Regulation 3.10. Human Services Department (HSD) received a total of seven offers on September 29, 2025 and all offers were determined to be responsive and responsible to the solicitation requirements.
The Procurement Officer evaluated all offers for Pass/Fail criterion on the following minimum qualifications:
Scope of Work 1: Emergency Shelter/Heat Related Respite Operator
At least three years experience operating an emergency shelter or heat related respite facility.
At least three years experience in case conferencing clients to end their homelessness.
Evidence that direct service staff are trained in CPR, First Aid, Crisis Prevention, Trauma Informed Care, and Motivational Interviewing.
Scope of Work 2: Supportive Services
At least three years experience providing supportive services to people experiencing homelessness.
Evidence of experience and participation in the local Continuum of Care.
Evidence of three years experience in the Homeless Management Information System (HMIS).
Evidence that direct service staff are trained in CPR, First Aid, Crisis Prevention, Trauma Informed Care, and Motivational Interviewing.
The following offerors met all solicitation criteria and are recommended to be added to the QVL:
Emergency Shelter/Heat Related Respite Operator
Chicanos Por La Causa, Inc.
Justa Center, Inc.
Phoenix Gospel Mission, Inc. DBA Phoenix Rescue Mission
Supportive Services
Chicanos Por La Causa, Inc.
Justa Center, Inc.
Phoenix Gospel Mission, Inc. DBA Phoenix Rescue Mission
M Gunn Holdings, LLC DBA EMT Elite
Myndhack LLC
Contract Term
This QVL term will remain unchanged and be in effect from February 1, 2023 through June 30, 2028.
Financial Impact
The aggregate cost of contracts approved under the QVL will not exceed $63,453,395 over the QVL life. Funding is available in the OHS' operating budget and via federal, state, and county grant funding.
Concurrence/Previous Council Action
- On January 25, 2023, the City Council approved the QVL with Ordinance S-49352.
- On June 28, 2023, the City Council approved an additional $13.3 million in funding with Ordinance S-49924.
- On December 13, 2023, the City Council approved an additional $6,752,847 in funding with Ordinance S-50419.
- On March 20, 2024, the City Council approved an additional $1,388,933 in funding with Ordinance S-50706.
- On May 15, 2024, the City Council approved an additional $10.5 million in funding with Ordinance S-50884.
- On January 15, 2025, the City Council approved an additional $15 million in funding with Ordinance S-51541.
Department
Responsible Department
This item is submitted by Deputy City Manager Gina Montes and the Office of Homeless Solutions.