Title
Oracle Software, Hardware, Support and Maintenance Contract (Ordinance S-48632)
Description
Request to authorize the City Manager, or his designee, to authorize additional expenditures under the Master Services Agreement 142562AR 2021 with Oracle America Inc. for the purchase of citywide products, services, software licensing, support and maintenance for the Information Technology Services (ITS) Department, in support of multiple departments' applications, databases, computing hardware, maintenance agreements and technologies. The additional expenditures will be for one year and will not exceed $9.5 million including taxes. Further request to authorize the City Controller to disburse all funds related to this item.
Report
Summary
The City uses Oracle applications and technologies in multiple departments for various technology systems that are an integral part of the daily operations of the City. Oracle applications and technologies are used in several citywide critical systems, such as the Police Department's Records Management System, the Water Services Department’s Customer Care and Billing system used for water and solid waste billing, the Human Capital Management system used for human resources and payroll functions, and the citywide Business Intelligence infrastructure. ITS has consolidated the management of agreements under the Master Services Agreement and works closely with departments on payments and to evaluate licensing, support, and maintenance for Oracle software in use by the City. ITS requests funding for continued support and maintenance on behalf of all City departments.
Contract Term
The Master Services Agreement is valid for a five-year term, which will end on or about April 21, 2026. This funding is for multiple license and support agreements under the Master Services Agreement and is projected to cover one year of various renewals. Due to various end dates of agreements, and potential savings from license consolidations, this funding would be valid through the term of the Master Services Agreement.
Financial Impact
Upon approval of $9.5 million in additional funds, the revised aggregate value of the contract will not exceed $16,504,000. Funds are available in various departments' budget.
Concurrence/Previous Council Action
The Master Services agreement was originally approved by City Council on Feb. 17, 2021, through Ordinance S-47326.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.