Title
Claims Adjusting and Vehicle Damage Appraisal Services - RFQu 20-014 (Ordinance S-46878)
Description
Request to authorize the City Manager, or his designee, to enter into contracts with CIA Custard Insurance Adjusters and Crawford & Company to provide liability claim adjustment and vehicle damage appraisal services for the Finance Department's Risk Management Division in an amount not to exceed $750,000 over the five-year term of the contracts. Further request authorization for the City Controller to disburse funds related to this item.
Report
Summary
These contracts will provide additional support to the City's Risk Management Division during peak periods. The contractors will provide services such as investigate, adjust, settle or deny claims, when appropriate on behalf of the City for liability claims alleged to have been caused by the City. The most common types of liability claims that are likely to be assigned are those associated with police and fire operations; use of heavy equipment; maintenance of premises open to the general public, including parks and libraries; street design and maintenance; contained and uncontained trash pickup removal and recycling; the treatment and distribution of water and wastewater; and the operation of a variety of motor vehicles. These contracts will ensure that all claims are managed and resolved in timely manner.
Procurement Information
Request for Qualifications (RFQu) 20-014 was conducted in accordance with Administrative Regulation 3.10, with the intent of establishing a Qualified Vendor List (QVL) of qualified vendors to provide claims adjustment and vehicle damage appraisal services. There were three offers received by the Finance Department's Procurement Division on May 1, 2020.
The Following vendors are being recommended to be included in the QVL:
- CIA Custard Insurance Adjusters
- Crawford & Company
The Deputy Finance Director recommends that the offers from the above vendors be accepted as responsive and responsible offers that are most advantageous to the City.
Contract Term
The five-year contract term shall begin on or about Nov. 1, 2020.
Financial Impact
The combined aggregate value of the contracts will not exceed $750,000 over the contract term. Funds are available in the Finance Department's budget.
Department
Responsible Department
This item is submitted by City Manager Ed Zuercher and the Finance Department.