Title
Water Services Department Document Print, Mail, Archive and Retrieval Services Contract RFP-2425-WCS-672 - Request for Award (Ordinance S-52187) - Citywide
Description
Request to authorize the City Manager, or his designee, to enter into a contract with KUBRA Arizona, Inc., to provide document print, mail, archive and retrieval services for the Water Services Department. Further request to authorize the City Controller to disburse all funds related to this item. The total value of these contracts will not exceed $7.3 million.
Report
Summary
This agreement will provide utility bill processing, printing and delivery to approximately 465,000 accounts that services 1.5 million customers per month. Each customer receives a monthly bill for their water, sewer, and trash. In addition, the City issues approximately 24,000 utility bills a day for a yearly revenue of $850 million dollars per year for water, sewer, solid waste, taxes, fees and mandates.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
A Request for Proposal procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10.
Six vendors submitted proposals deemed responsive and responsible. An evaluation committee of City staff evaluated those offers based on the following criteria with a maximum possible point total of 1000:
Method of Approach (0 - 400 points)
Capacity and Capabilities (0 - 220 points)
Qualifications and Experience (0 - 200 points)
Price (0 - 180 points)
After reaching consensus, the evaluation committee recommends award to the following vendor:
KUBRA Arizona, Inc., 599.92 total score.
Contract Term
The contract will begin on or about September 15, 2025, for a five-year term and two one-year options to extend.
Financial Impact
The aggregate contract value will not exceed $7.3 million.
Funding is available in the Water Services Department's Operating budget.
Department
Responsible Department
This item is submitted by Deputy City Manager Ginger Spencer and the Water Services Department.