Title
Guidesoft, Inc., doing business as Knowledge Services - State of Arizona Cooperative Contract - ADSPO17-00006933 (Ordinance S-46189)
Description
Request to authorize the City Manager, or his designee, to add additional expenditures for State of Arizona Cooperative Contract ADSPO17-00006933 with Guidesoft, Inc., doing business as Knowledge Services, in an amount not to exceed $2,366,000 for information technology professional services for the Information Technology Services Department and other city departments. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
The State of Arizona conducted a competitive procurement process for a managed services provider (MSP) to provide qualified contract staff in various technology disciplines for ad-hoc staff augmentation and project implementation. The City adopted this cooperative contract in 2018. It has been used by city departments for multiple engagements, including providing developers for elections applications, database administrators for the Police and Street Transportation Departments, GIS analysts for the Parks and Recreation Department, network analysts and user technology specialists for the Water Services Department, and system and server administrators and engineers for Information Technology Services when they had vacancies in positions that provide critical technology support. The ability to on-board highly technical contractor staff quickly has proven very valuable to maintain service levels when staff depart or move within the organization, and to temporarily increase staffing numbers to address projects or upgrades. Additional funds, based on historical trending, are requested in order to continue to provide technology staff and project support to citywide departments on an as-needed basis through Aug. 31, 2023.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
In accordance with Administrative Regulation 3.10, a participating agreement is required when the City uses a cooperative agreement from another public agency. The contract was awarded through a competitive process consistent with the City's procurement processes, as set forth in the Phoenix City Code, chapter 43. Utilization of cooperative agreements allows the City to benefit from national government pricing and volume discounts. The State of Arizona contract covers MSP IT professional services and was awarded on July 5, 2017.
Financial Impact
This request is to approve additional funds through Aug. 31, 2023. With the $2,366,000 in additional funds, the revised aggregate value is now $3,466,000. Funds are available in all City of Phoenix Departments' budgets.
Concurrence/Previous Council Action
This State of Arizona Cooperative Contract was approved by Formal Council Action on Sept. 5, 2018 with an original aggregate value to $1,100,000. The contract's value increased since its initial approval and is now at an aggregate value of $3,466,000 with the additional amount.
Department
Responsible Department
This item is submitted by City Manager Ed Zuercher and the Finance Department.