Title
Professional IT Services for Oracle Environment (Ordinance S-49190)
Description
Request to authorize the City Manager, or his designee, to extend the term of Contract 144149 with ERP Analysts, Inc. and Contract 144147 with LCS Technologies, Inc. to continue to purchase professional IT services for the City's Oracle environment for departments citywide. No additional funds are being requested. Remaining funds previously authorized by City Council action will be applied to the extended contract term. Further request to authorize the City Controller to disburse all funds related to this item.
Report
Summary
The City uses Oracle applications and technologies in multiple departments and for several critical citywide systems. These agreements are essential to the City, as they will allow departments to continue implementing, updating, or obtaining specialized support and technical services for Oracle related applications and technologies on an as-needed basis. Uses include PeopleSoft development and system administration for the City's Human Capital Management system supported by Information Technology Services, database administration for the Customer Care and Billing System (CC&B) and other systems for the Water Services Department, and business intelligence development citywide. Funding professional services to optimize the use of the City's Oracle systems creates efficiencies, improves customer service, and supports delivery of services to the public. Additionally, these contracts allow departments to quickly utilize highly experienced Oracle technology professionals to address unforeseen technology issues or support surges.
Contract Term
The term of these agreement will be extended through Nov. 30, 2023.
Financial Impact
There is no financial impact to the City as a result of this request. The contracts' aggregate value remains at $7,950,000 over the seven-year term ending in Nov. 30, 2023. Funds are available in various departments' budgets.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.