Title
Two-way Pager Equipment and Service - Amendment (Ordinance S-50431)
Description
Request to authorize the City Manager, or his designee, to execute an amendment to Contract 149445 with Spok, Inc. to extend the contract term to continue the pager and related data services utilized citywide. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $64,000.
Report
Summary
This contract will provide two-way pagers and services for multiple departments for their longstanding process control, emergency protocol, and business processes for the next five years. The Information Technology Services Department manages the administration of pagers and produces monthly reports for departments to audit usage and discontinue service for those no longer needed. The primary users of pagers are Fire Department (93 pagers) and Water Services Department (42 pagers). The Fire Department uses pagers for Dispatch Center emergency notification to hospitals and employee notifications for those without a City-assigned cell phone. The Water Services Department uses the pagers to receive critical alerts and messages from their wastewater plants control systems.
Spok, Inc. provides low-cost notification devices that often have the associated numbers integrated into systems and processes. Continuing this contract mitigates the operational impact and risk of changing pager numbers hard-programmed into process control and emergency protocols. Unlike cell phone numbers, pager phone numbers are not subject to the Federal Communications Commission wireless local number portability requirements. They are typically owned by the paging company and cannot be ported away from them.
Contract Term
Upon approval, the contract will be extended through Dec. 31, 2028.
Financial Impact
Upon approval of $64,000 in additional funds, the revised aggregate value of the contract will not exceed $190,000. Funds are available in the various departments' budgets.
Concurrence/Previous Council Action
The City Council previously reviewed this request authorizing the initial contract and expenditures, Ordinance S-45255 on Dec. 12, 2018.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.