Title
Medical Direction Services Contract RFP PS-25-0543 - Request for Award (Ordinance S-52365) - Citywide
Description
Request to authorize the City Manager, or his designee, to enter into a contract with International Medical Direction LLC to provide medical direction services for the Fire Department. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $4,134,476.
Summary
The Phoenix Fire Department (PFD) is required to have medical direction for the Emergency Medical Services (EMS) program including its Emergency Medical Technician (EMT) and Emergency Medical Technician-Paramedic (EMT-P) programs. International Medical Direction LLC will provide a team of qualified physicians to offer consultation and oversight across all aspects of pre-hospital emergency and non-emergency medical services for PFD. A designated Administrative Medical Director will serve as the lead and primary point of contact to ensure compliance with the terms of the Agreement.
This contract is responsible for establishing the overall medical direction for patient care in accordance with state rules and regulations; establishing standards for basic and advanced training; providing continuing education programs for all EMS personnel; establishing appropriate medical protocols for all operational phases of the basic and advanced life support programs; and establishing policy on the selection and use of medications, supplies and medical equipment in coordination with the Fire Department. This contract will also provide management and coordination of online direction to PFD paramedics and provide oversight to other physicians that may be used to provide medical direction to PFD paramedics while they are working in the field.
In addition, the State of Arizona requires that any agency that provides medical transports to patients (to the hospital) must have medical direction services. Only then can an agency such as PFD receive a "certificate of necessity" from the State to provide emergency transportation (ambulance) services.
Procurement Information
A Request for Proposal procurement was processed in accordance with City of Phoenix Administrative Regulation 3.10.
Two vendors submitted proposals deemed responsive and responsible. An evaluation committee of City staff evaluated those offers based on the following criteria with a maximum possible point total of 1,000:
- Approach to Scope of Work (0-400 points)
- Qualification, Experience, and References (0-350 points)
- Price (0-250 points)
After reaching consensus, the evaluation committee recommends award to the following vendor:
- International Medical Direction LLC, 825 points.
Contract Term
The contract will begin on or about January 1, 2026, for a five-year term with no options to extend.
Financial Impact
The aggregate contract value will not exceed $4,134,476. Funding is available in the Fire Department's operating budget.
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Fire Department.