Title
Professional Technology Services Common Use Systems Contract - Amendment (Ordinance S-48561)
Description
Request to authorize the City Manager, or his designee, to execute an amendment to Contract 132424 with SITA Information Networking Computing USA, Inc. to provide additional time and funding to the contract for ongoing maintenance and support services of the Common Use Systems at Phoenix Sky Harbor International Airport. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures included in this amendment will not exceed $6,912,327.
Report
Summary
The Airport operates several Common Use Systems to provide timely flight updates and gate information to passengers, perform critical check-in and boarding operations and allow the Airport, airlines, and other stakeholders to run the day-to-day Airport operations. These systems allow use of a single set of technology infrastructure for all participating airlines instead of each airline needing its proprietary systems to process passengers. The Common Use Systems are critical for the Airport by giving the Aviation Department (Aviation) maximum flexibility and ability to maximize capacity. The extension will ensure Aviation is able to have adequate onsite and remote technical support, software, and hardware licensing needed to effectively operate and manage these systems without any operational disruption to the Airport.
SITA is the only authorized support and maintenance provider of the Common Use Systems at the Airport. Maintenance and technical support are necessary for addressing any issues that arise during the ongoing use of the Common Use Systems. Inability to extend the support contract will pose significant disruptions to Airport operations with the loss of necessary software and hardware licensing needed to run these systems. The inability to access technical support for maintenance or repairs for issues that arise will cause additional problems for Airport operations.
The scope of common use operations at the Airport has significantly grown as part of the Terminal 3 Modernization program. Terminal 3 runs full common use operations and all airline ticket counter positions, check-in kiosks, and airline gates use Common Use Systems. The useful life of the infrastructure that supports the common use environment is 7-10 years. Currently, the Airport is still depreciating the initial capital investment made in these systems. There is significant remaining useful life of the Common Use Systems in the Airport.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
This amendment will extend the end date of the contract term from May 31, 2022 to May 31, 2027.
Financial Impact
The initial authorization for Contract 132424 was authorized for an expenditure not-to-exceed $2,316,265. Amendments increased the authorization for the contract by $8,103,664. This amendment will increase the authorization for the contract by an additional $6,912,327, for a new total not-to-exceed contract value of $17,332,256.
Funding is available in the Aviation Department's budget.
Concurrence/Previous Council Action
The City Council approved:
- Professional Technology Services Common Use System Contract 132424 on Aug. 31, 2011;
- Professional Technology Services Common Use System Contract 132424 - Amendment (Ordinance S-39259) on Oct. 17, 2012;
- Professional Technology Services Common Use System Contract 132424 - Amendment (Ordinance S-40932) on June 4, 2014;
- Professional Technology Services Common Use System Contract 132424 - Amendment (Ordinance S-42248) on Jan. 6, 2016; and
- Professional Technology Services Common Use System Contract 132424 - Amendment (Ordinance S-45524) on April 3, 2019.
Location
Phoenix Sky Harbor International Airport - 3400 E. Sky Harbor Blvd.
Council District: 8
Department
Responsible Department
This item is submitted by Deputy City Manager Mario Paniagua and the Aviation Department.