Title
Taxicab Services at Phoenix Sky Harbor International Airport Contract - RCS 25-0612 - Award Recommendation (Ordinance S-52539) - District 8
Description
Request to authorize the City Manager, or the City Manager's designee, to execute separate contracts with Mayflower Cab Company, LLC and Apache Taxi LLC to provide taxicab services at Phoenix Sky Harbor International Airport (PHX). The contracts will have a term of five years with one two-year option to extend the term that may be exercised at the sole discretion of the Aviation Director. The contracts are estimated to produce $5 million in revenue over the seven-year contract term.
Report
Summary
On June 4, 2025, the Phoenix City Council authorized the issuance of a revenue contract solicitation (RCS) seeking two large-company and two small-company contracting opportunities for taxicab services at PHX. The goal of the contracts is to maintain a high level of reliable, on-demand taxicab availability at PHX terminals to meet passenger demands.
Procurement Information
An RCS procurement was completed according to City of Phoenix Administrative Regulation 3.10.
No responses were received for the large-company category. Five vendors submitted responses for the small-company category. The responses were reviewed for responsiveness and three submittals were deemed nonresponsive.
Group 1 - Large Company
Group 2 - Small Company (2A: 100-percent owner/operator and 2B: non-100-percent owner/operator)
The evaluation panel reviewed the two responsive submittals according to the following published criteria:
- Business and Operations Plan
- Qualifications and Experience of the Respondent
- Qualifications and Experience of the General Manager
- Customer Service Plan
- Franchisee/Owner/Operator Plan
The following proposers were selected for award:
- Group 2A - Small Company (100-percent owner/operator) Mayflower Cab Company, LLC
- Group 2B - Small Company (non-100-percent owner/operator) Apache Taxi LLC
Public Outreach
In collaboration with the Equal Opportunity Department, staff conducted business information meetings on May 5, 2025, and June 6, 2025, respectively. The RCS was advertised in the City's procurement portal and local and national publications, including Airport Council International North America, American Association of Airport Executives, and FAA DBE Connect.
Contract Term
The term of the contracts will begin on or about February 1, 2026, for a five-year initial term with one two-year option to extend the term at the sole discretion of the Aviation Director for an aggregate seven-year contract term.
Financial Impact
The contracts are estimated to generate $5 million in revenue to the City over the seven-year contract term.
Concurrence/Previous Council Action
The Phoenix Aviation Advisory Board, Business and Development Subcommittee:
- Recommended approval of this item on October 3, 2025, by a vote of 3-0.
The Phoenix Aviation Advisory Board:
- Recommended approval this item on November 20, 2025, by a vote of 6-0.
The Transportation, Infrastructure, and Planning City Council Subcommittee:
- Recommended approval of this item on December 17, 2025, by a vote of 4-0.
Location
Phoenix Sky Harbor International Airport, 2485 E. Buckeye Road, Phoenix, AZ
Council District: 8
Department
Responsible Department
This item is submitted by Deputy City Manager Frank McCune and the Aviation Department.