Title
Information Systems Disaster Recovery Services (Ordinance S-44461)
Description
Request to authorize the City Manager, or his designee, to enter into an agreement with Sungard Availability Services for citywide information systems disaster recovery services in an amount not to exceed $676,380 over the five-year term of the contract. Further request authorization for the City Controller to disburse all funds related to this item.
Report
Summary
Maintaining disaster recovery services ensures that information technology systems supporting critical city processes and services can be recovered within a short period of time in the event of a disaster. Services include alternate locations, reserved computer systems, planning, and communication tools in North America from which to recover critical city business systems in the event that a disaster makes City-owned technology infrastructure inoperable. Examples of critical business systems include SAP, eCHRIS, and the Court Management System. The City currently has a contract for disaster recovery services that is close to expiration. This request is to enter into a new contract for disaster recovery services to replace the expiring contract, as well as to provide more current options for disaster recovery and the capability to support modern, high-availability technology architectures.
Procurement Information
On Jan. 5, 2018, the Information Technology Services Department issued a Request for Proposals for Disaster Recovery and Business Continuity Services (RFP ITS 18-001). Two proposals were received. A five-member panel, with representatives from the Police, Fire, Municipal Court, and Information Technology Services departments, reviewed and scored the responses. The panel recommended Sungard Availability Services as the most responsive and responsible offeror, as scored below:
Sungard Availability Services: 749.5 points.
LCS Technologies, Inc.: 409.8 points.
Contract Term
The contract is for a term of five years, beginning on or about May 1, 2018 and ending on or about April 30, 2023.
Financial Impact
The total cost for the five-year contract term shall not exceed $676,380, with an expected annual expenditure of $135,276. Funds are available in the Information Technology Services and Municipal Court departments' operating budgets.
Department
Responsible Department
This item is submitted by Deputy City Manager Mario Paniagua and the Information Technology Services Department.