File #: 20-1923   
Type: Formal Action Status: Passed
Meeting Body: City Council Formal Meeting
On agenda: 8/26/2020 Final action: 8/26/2020
Title: Request to Issue Request for Proposals for ARIZONA@WORK One-Stop Operator Services
District: District 3, District 5, District 7
Title
Request to Issue Request for Proposals for ARIZONA@WORK One-Stop Operator Services

Description
Request to authorize the City Manager, or his designee, to issue a Request for Proposals (RFP) for ARIZONA@WORK City of Phoenix One-Stop Operator Services. There is no impact to the General Fund with this action.

Report
Summary
The City of Phoenix Community and Economic Development Department, on behalf of the Phoenix Business and Workforce Development Board (Board), is seeking a Workforce Innovation and Opportunity Act (WIOA) One-Stop Operator to coordinate integrated workforce and employment services at the City's three American Job Centers in compliance with all federal WIOA regulations. The successful proposer will serve as a liaison to the required one-stop system partners and manage customer flow at the job centers. The current contract for these services expires June 30, 2021.

The Board is a local workforce development board established by federal law through the WIOA. The Board consists of representation from local businesses, education, and community-based partners working to address and solve workforce and economic development issues in the greater Phoenix community. The Board serves as a strategic leader and convener of local workforce development system and stakeholders, and partners with employers and the public to develop policies and investments to support the workforce system strategies and regional approaches. These include local and regional sector partnerships, career pathways, and high-quality service delivery approaches.

With approval, staff anticipates issuing a RFP in the fall 2020 for ARIZONA@WORK City of Phoenix One-Stop Operator Services. Each proposer will be required to have three years' experience coordinating integrated workforce and employment services among at least three distinct programs or partners.

Responsive proposals will be evaluated by a panel based on the following criteria (possible points 1,000):
Proposer's Qualifications and Experience (0 - 300 points)
Assigned Staff's Qualifications and Experience (0 - 275 points)
Approach to Scope of Work (0 - 225 points)
Proposed Budget (0 - 200 points)

The contract resulting from this solicitation will have a term of one year, with three one-year renewal options.

Financial Impact
There is no impact to the General Fund as a result of this action.

Location
ARIZONA@WORK City of Phoenix West Job Center
3406 N. 51st Ave.

ARIZONA@WORK City of Phoenix North Job Center
9801 N. 7th Ave.

ARIZONA@WORK City of Phoenix South Job Center
4635 S. Central Ave.

Council Districts: 3, 5, and 7

Concurrence/Previous Council Action
The Phoenix Business and Workforce Development Board approved issuing this solicitation at its May 14, 2020 meeting.

Department
Responsible Department
This item is submitted by Deputy City Manager Jeff Barton and the Community and Economic Development Department.