Title
Citizen Request: William Heller - District 7
Description
This report provides the City Council with information in response to comments made by Mr. William Heller at the March 25, 2026, Formal City Council meeting.
Report
Summary
During the March 25, 2026, Formal City Council meeting, Mr. Heller expressed concerns about limited public parking at the new Phoenix Police Headquarters located at 100 W. Washington Street. He noted that he frequently picks up police reports, typically three to four times per week.
Public Parking
Public parking for the new Police Headquarters is available through metered street parking and nearby public garages. Several parking options are available in close proximity:
- Americans with Disabilities Act (ADA)-Accessible Street Parking: Two designated metered ADA spaces are located on 2nd Avenue near Adams Street. These are the closest available spaces for individuals with a valid disability plate or placard and are available at the standard hourly rate.
- Public Parking Garage: Customers may park at the 305 West Washington Street. Parking Garage. There are 29 designated ADA parking spots located within the garage. Public Records has purchased a parking validator that covers half of the parking cost for customers who bring their garage ticket to the office.
- Street Parking: Metered and time-limited spaces are available along the surrounding blocks.
Phoenix Police Public Records Requests
Online:
Customers may submit and receive Public Records requests through the Phoenix Police Public Records Portal at https://phxpublicsafety.phoenix.gov/. The online option provides a convenient and efficient method for submitting requests, receiving responses, and managing request-related communications electronically.
In-Person:
To avoid extended wait times, customers are strongly encouraged to call (602) 262-1885 or email policepublicrecords@phoenix.gov to schedule an appointment for in person assistance. Regular business hours are Monday through Friday, 8:00 a.m. to 4:00 p.m. (excluding City holidays). Staff can provide an estimated completion time for requests to help minimize the need for multiple trips downtown.
Location
Council District 7: 100 W. Washington Street, Phoenix, AZ, 85003
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Police Department.