Title
Adashi Fire Incident Management System - RFA 25-0770 Request for Award (Ordinance S-52312) - Citywide
Description
Request to authorize the City Manager, or the City Manager's designee, to enter into a contract with Versaterm Public Safety US, Inc. to provide an Adashi Fire Incident Management System platform specifically designed for public safety to improve emergency scene awareness, safety, span of control, response, management, and reporting of critical incidents for the Phoenix Fire Department. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $1,678,382.
Report
Summary
This contract will provide a robust, end-to-end incident and resource management platform to support emergency response. Versaterm's Adashi Fire Incident Management System's core suite of products includes solutions for operational resource management, mobile notifications, incident mapping, situational awareness, automatic vehicle location, command and control, personnel accountability, and reporting. These solutions are offered in a software as a service (SaaS) managed service model, focusing on ease of use, robust integration and real-time collaboration with continuous improvements.
The Phoenix Fire Department's commitment to public safety includes incorporating innovative technology. This revolutionary new software tool enhances station notifications for incoming incidents, boosting turnout and response times. It provides command officers and firefighters with access to critical data and facilitates the creation of a common operating picture across the entire agency, offering street view maps, weather radar, and other customizable features. The implementation of this software tool will allow the Department to transition from the current process performed on paper to an electronic, integrated, real-time unified emergency scene management tool.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
In accordance with Administrative Regulation 3.10, standard competition was waived as a result of an approved Determination Memo based on the following reason: Special Circumstances Without Competition. The Versaterm's Adashi Fire Incident Management System is unique to the needs of the Phoenix Fire Department and has been built specifically to fit its requirements for emergency incident management. There is no competitor currently on the market that meets the needs of the Department.
Contract Term
The contract will begin on or about October 15, 2025, for a three-year term with two one-year options to extend the term.
Financial Impact
The aggregate contract value for will not exceed $1,678,382 for the five-year aggregate term. Funding is available in the Phoenix Fire Department's operating budget.
Department
Responsible Department
This item is submitted by Assistant City Manager Lori Bays and the Fire Department.