Title
Oracle Master Agreement (Ordinance S-47326)
Description
Request to authorize the City Manager, or his designee, to enter into a master agreement with Oracle America, Inc. (Oracle), setting out the terms and conditions for future purchases, as needed, for products, services, software licensing, support and maintenance for the City's applications, databases and computing hardware, and to enter into all related software licenses, hardware and maintenance agreements in accordance with the terms of the master agreement. Further request exemption from the indemnification and liability provisions of section 42-18 of the City Code.
Report
Summary
The City uses Oracle applications and technologies in multiple departments and they are an integral part of the daily operations of the City. Oracle applications and technologies are used in several critical Citywide systems, such as the Police Department's Records Management System, the Customer Care and Billing system used for water and solid waste billing, the Human Capital Management system used for human resources and payroll functions, the Planning and Development Department's permitting system, and the citywide Business Intelligence infrastructure. These systems are critical to the City operations, as they bring in revenue from permitting, water, and solid waste billing, and because they manage critical operations.
This master agreement is simply to agree upon the terms and conditions for agreements, allowing for greater consistency and eliminating the need to negotiate each license or agreement separately. Provisions in licenses and agreements under this master agreement may be perpetual or extend beyond the term of the master agreement, if deemed in the best interest of the City.
Procurement Information
The City's Oracle systems are procured individually at the time of their implementation.
Contract Term
This contract is for a five-year term beginning on or about Feb. 22, 2021.
Financial Impact
There is no financial impact to this master agreement. This request is only for authorization to enter into a general product and services agreement with Oracle. Request for City Council authorization for funding under this agreement will be sought on an as-needed basis.
Department
Responsible Department
This item is submitted by Deputy City Manager Toni Maccarone and the Information Technology Services Department.