Title
Telephone and Data Network Replacement - RFP 17-022 - Amendment (Ordinance S-49787)
Description
Request to authorize the City Manager, or his designee, to execute amendment to Contract 144657 with World Wide Technology, Inc. to extend contract term. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $15,000,000.
Report
Summary
This contract will provide ongoing support of our Cisco phone system. Daily support includes but is not limited to provisioning telephones, training users, managing connections to phone carriers, managing servers on which the phone system resides and managing the contact center.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
Upon approval the contract will be extended through June 30, 2028.
Financial Impact
Upon approval of $15,000,000 in additional funds, the revised aggregate value of the contract will not exceed $52,727,806. Funds are available in the various Departments' budgets.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
• Telephone and Data Network Replacement Contract 144657 (Ordinance S-43175) on Jan. 25, 2017.
• Telephone and Data Network Replacement Contract 144657 (Ordinance S-45547) on April 17, 2019.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.