Title
Sungard Availability Services (Ordinance S-48292)
Description
Request to authorize the City Manager, or his designee, to grant an exemption from the indemnification and liability provisions of section 42-18 of the City Code and allow inclusion of indemnification and limitation of liability provisions in the agreement with Sungard Availability Services, LP and Sungard New Holdings III, LLC as previously authorized by Ordinance S-48184 for Disaster Recovery as a Service (DRaaS). No additional funds are needed.
Report
Summary
Sungard Availability Services, LP (Sungard AS) was selected to provide the City disaster recovery services to help ensure critical systems and services are available during emergency situations. Their fully managed DRaaS solution integrates with other existing cloud disaster recovery services, establishes security protections to meet regulatory requirements, and offers effective approaches to keep City business applications and data synchronized. The services also prevent unauthorized access, disclosure, and/or modification of the City's data to preserve data integrity and residents' trust.
Information technology companies such as Sungard AS provide increasingly complex products and services and will not agree to fully indemnify the City nor accept unlimited liability. Granting an exception would authorize the City to negotiate indemnification and assumption of liability provisions that best protect the City while still being aligned to IT industry standards and acceptable to Sungard AS.
Contract Term
This is a four-year contract term, with up to three two-year options to extend for a maximum ten-year contract term.
Financial Impact
There is no financial impact related to this request, as funding for this agreement was approved as part of Ordinance S-48184. This request is only for authorization to grant an exception from the indemnification and liability provisions of City Code section 42-18.
Concurrence/Previous Council Action
This contract was originally approved by City Council on Dec. 15, 2021, Ordinance S-48184.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.