Title
Translation Devices Contract - RFA 27-0437 - Request for Award (Ordinance S-53290) - Citywide
Description
Request to authorize the City Manager, or his designee, to enter into a contract with Translatelive LLC to provide translation devices and services for Citywide use. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contract will not exceed $124,220.
Report
Summary
This contract will provide Instant Language Assistant (ILA) devices and translation services to City departments and offices that regularly engage with residents and stakeholders from diverse linguistic backgrounds. These devices will help strengthen communication, improve accessibility and enhance the overall quality of service for City residents.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
In accordance with Administrative Regulation 3.10, standard competition was waived as a result of an approved Determination Memo based on the following reason: Special Circumstances Without Competition. The ILA is a device that provides secure, on-demand, two-way or multi-party translated communication with human interpretation services, supporting text, speech, ASL, and Braille in more than 200 languages. Procuring these devices will ensure clear, accurate and inclusive communication for all residents, and provide secure, consistent accessibility for our diverse community.
Contract Term
The contract will begin on or about November 4, 2026, for a five-year term with no options to extend.
Financial Impact
The total value of the contract will not exceed $124,220 for the five-year aggregate term.
Funding is available in various departments' operating budgets.
Department
Responsible Department
This item is submitted by City Manager Ed Zuercher, Assistant City Manager Ginger Spencer, the Office of Innovation and the Finance Department.