Title
Email Marketing Software - Constant Contact Software, Inc. Terms of Service Agreement - Request for Authorization (Ordinance S-53135) Citywide
Description
Request to authorize the City Manager or his designee to enter into a terms of service agreement with Constant Contact, Inc., through the underlying software value added reseller master agreement with Insight Public Sector, Inc. (Contract No. 162197), to purchase email marketing software. Further request an exception to the indemnity and assumption of liability provisions of the Phoenix City Code Section 42-18. No additional funds are needed; request to continue using Ordinance S-51465.
Report
Summary
This contract will provide email marketing software. It will be used as the new enterprise citywide email marketing solution. All City departments, as well as the Mayor's Office and Council Offices, will have access to this tool in order to send mass communication emails to subscriber lists. This software will be used to distribute approximately 7,000,000 emails per year with important information regarding City of Phoenix programming. This includes but is not limited to news releases, newsletters, quarterly updates and other email communication as needed.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
The contract term will begin on or about September 1, 2026, and end on April 23, 2027, with two one-year options to extend.
Financial Impact
No additional funds are needed. The total cost of all contracts authorized under Ordinance S-51465 will not exceed $210,000,000.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
• Software Value-Added Reseller (SVAR) - Contract 162197 (Ordinance S-51465).
Department
Responsible Department
This item is submitted by City Manager Ed Zuercher and the Finance Department.