Title
Versadex Products Software Support Agreement (Ordinance S-43732)
Description
Request to authorize the City Manager, or his designee, to amend City Contract No. 125890, the Professional Services Contract between the City of Phoenix and Versaterm, Incorporated, by extending the term of the contract's software maintenance and support component for up to five additional years and increasing the contract amount by up to $3,736,168. Further request authorization for City Controller to disburse all funds related to this item.
Report
Summary
The Computer Aided Dispatch (CAD) system provided by Versaterm is the primary system utilized by the Police Department to collect calls for service and dispatch patrol units for action. Versaterm is the developer/vendor of the proprietary software and supports the application for all troubleshooting, maintenance, upgrades, and enhancements. Without this support agreement the Police Department would be at risk of not having a CAD system available to dispatchers and/or officers. Officers could not run suspect information through the Department of Public Safety (DPS) computer system which accesses state and national criminal justice networks, which would create a safety concern for officers. The CAD system and Mobile Device Computer (MDC) software provided by Versaterm is critical to the operations of the department and the City. The services ensure continuity, efficiency and stability to public safety.
This item has been reviewed and approved by the Information Technology Services Department.
Procurement Information
The underlying contract originally resulted from a competitive procurement process, RFP 08-0603. In accordance with Administrative Regulation 3.10, a Determination Memo requesting a five-year extension was provided in connection with this request, confirming that the Versaterm software is proprietary and supported exclusively by Versaterm and that renewal of the Versaterm software maintenance and support is needed to ensure continuity of service for the CAD system, which is critical to the City's operations.
Contract Term
This request will result in extension of the contract until May 31, 2022.
Financial Impact
With the $3,736,168 in additional funds (including applicable taxes) the new estimated annual expenditure is $747,234. Funds are available in the Police Department's budget.
Concurrence/Previous Council Action
The underlying contract, which was the result of RFP 08-0603, was awarded by Formal Council Action on April 8, 2009.
Department
Responsible Department
This item is submitted by Assistant City Manager Milton Dohoney, Jr. and the Police Department.