Title
Security Credentialing Assessment for Phoenix Sky Harbor International Airport (Ordinance S-48290)
Description
Request to authorize the City Manager, or his designee, to enter into a contract with Aviation Security Consulting, Inc. to conduct an assessment of the current Phoenix Sky Harbor International Airport credentialing operations and provide interim and long-term process improvements and operational enhancements. Further request to authorize the City Controller to disburse all funds related to this item. The aggregate value of the contract will not exceed $475,000.
Report
Summary
Phoenix Sky Harbor International Airport (PHX) has rebounded from the pandemic at an industry-leading pace. However, the current comprehensive airport security credential processing time related to the on-boarding of prospective tenant employees has led a number of employees to seek job opportunities elsewhere in an extremely competitive market.
PHX has implemented a number of new processes in an attempt to alleviate some of the processing delays in the short term. Aviation Security Consulting, Inc. (ASC) will expand on these efforts to bring additional solutions to PHX using ASC's extensive airport credentialing office experience at similar large hub airports with TSA-mandated Airport Security Programs.
Procurement Information
In accordance with Administrative Regulation 3.10, an Emergency Determination Memo was approved to enter into a contract with ASC.
ASC's recommended solutions to enhance the PHX badging process will focus on responsive customer service and engagement as PHX develops and integrates a new security identity management system.
Contract Term
The term of the contract is 18 months. The contract will contain one option to extend the term on a month-to-month basis for a period of time not to exceed six months. The term will commence on or about Feb. 1, 2022.
Financial Impact
The contract value will not exceed $475,000 for the aggregate term of the contract.
Funding is available in the Aviation Department's budget.
Location
Phoenix Sky Harbor International Airport - 3400 E. Sky Harbor Blvd.
Council District: 8
Department
Responsible Department
This item is submitted by Deputy City Manager Mario Paniagua and the Aviation Department.