Title
Adven Capital Group, LLC dba Service IT Direct - Hardware/Software Maintenance Support for CAD (Ordinance S-44154)
Description
Request authorization for the City Manager, or his designee, to enter into a five-year contract with Adven Capital Group, LLC dba Service IT Direct for hardware and software maintenance support for the Fire Department's Computer Aided Dispatch (CAD) system. The aggregate value of this contract will not exceed $60,000. Further request authorization for the City Controller to disburse related funds.
Report
Summary
Adven Capital Group, LLC dba Service IT Direct provides hardware and software maintenance support for the Fire Department's existing CAD system. In addition to overseeing support, this agreement will also provide proactive monitoring of PFD systems and skilled software engineers who work on public safety systems and understand the urgency of keeping these mission critical systems operating. This maintenance and support agreement is only required until implementation of the new CAD system, which is expected to occur in approximately three years.
Procurement Information
Due to the proprietary nature of the system, no other vendor besides Adven Capital Group, LLC dba Service IT Direct can provide the support and maintenance services for the PFD.
Contract Term
The term of the agreement will be on or about Jan. 17, 2018 through Jan. 16, 2023.
Financial Impact
The aggregate value of the contract will not exceed $60,000, with an estimated annual expenditure of $12,000. Funds are available in the Fire Department's budget.
Department
Responsible Department
This item is submitted by Assistant City Manager Milton Dohoney, Jr. and the Fire Department.