Title
Foreign Language Translation Services Contract - RFQu-24-0157 - Request for Award (Ordinance S-50979)
Description
Request to authorize the City Manager, or his designee, to enter into contracts with GLOBO Holdings I, LLC, dba GLOBO Language Solutions, LLC; Homeland Language Services; Lango SW, LLC; Translation & Interpretation Network, LLC; and TransPerfect Holdings, LLC, dba TransPerfect Remote Interpreting, to provide foreign language translation services for Citywide departments. Further request to authorize the City Controller to disburse all funds related to this item. The total value of the contracts will not exceed $3,181,000.
Report
Summary
This contract will provide written documentation translation services, and on-site, over-the-phone, and video remote interpretation services, on an as-needed basis. Qualified foreign language translators and/or interpreters provide services for non-English speaking and Limited English Proficient (LEP) community members involved in City business matters. The objective is to decrease language and other communication barriers by ensuring accessibility for any City department, office, board, and community members who converse in languages other than English. The contracts will be available to all City departments.
Procurement Information
A Request for Qualifications procurement was processed in accordance with Administrative Regulation 3.10 to establish a Qualified Vendor List (QVL).
Eighteen offerors submitted qualifications and five were deemed to be responsive and responsible. The procurement officer evaluated those offers as a pass or fail based on the following minimum qualifications:
- Experience
- Qualifications
- Capacity
The procurement officer recommends award to the following Offerors:
- GLOBO Holdings I, LLC, dba GLOBO Language Solutions, LLC
- Homeland Language Services
- Lango SW, LLC
- Translation & Interpretation Network, LLC
- TransPerfect Holdings, LLC, dba TransPerfect Remote Interpreting
Contract Term
The contracts will begin on or about June 17, 2024, for a five-year term with no options to extend.
Financial Impact
The aggregate contracts value will not exceed $3,181,000. Funding is available in various Citywide department budgets.
Department
Responsible Department
This item is submitted by City Manager Jeffrey Barton and the Finance Department.