Title
Information Technology Research, Advisory and Consulting Services Qualified Vendor List - Amendment (Ordinance S-51640) - Citywide
Description
Request to authorize the City Manager, or his designee to allow additional expenditures under Contract 147540 with Gartner, Inc. for consulting services related to the Municipal Court's new Case Management System Solution. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $5.5 million.
Report
Summary
The IT Research, Advisory and Consulting Services Qualified Vendor List (QVL) allows the City to engage with qualified firm(s) to provide the most current industry research, develop strategy, perform fit-gap and similar analysis, recommend process improvements, assist with industry-driven requirement, and perform pre-project planning and quality assurance. Recent advisory and consulting services have provided critical support to IT projects and initiatives Citywide, including Police Records Management System Assurance, Case Management System Support, and Enterprise Customer Relationship Management Assessment.
Municipal Court engaged with Gartner, Inc. to assist with the Request for Proposal development and evaluation criteria and support during the evaluation process of their Case Management System solicitation. Municipal Court is now implementing the new solution and wants to continue engaging with Gartner, Inc. to obtain Organizational Change Management Services and Project Management Value/Realization and Independent Verification and Validation (IV&V) Services.
This item has been reviewed and approved by the Information Technology Services Department.
Contract Term
The contract term remains unchanged, ending on December 31, 2026, with a one-year option to extend through December 31, 2027.
Financial Impact
Upon approval of the $5.5 million in additional funds, the revised aggregate value of the contract will not exceed $27,620,000. Funds are available in the Municipal Court's budget.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
- IT Research, Advisory and Consulting Services QVL award S-44256 on February 7, 2018;
- IT Research, Advisory and Consulting Services QVL extension S-48977 on September 7, 2022; and
- IT Research, Advisory and Consulting Services QVL amendment S-50588 on February 21, 2024.
Department
Responsible Department
This item is submitted by Deputy City Managers Gina Montes and Inger Erickson, the Phoenix Municipal Court and the Information Technology Department.