Title
Professional IT Services for Oracle Environment (Ordinance S-48130)
Description
Request to authorize the City Manager, or his designee, to amend Ordinance S-43013, amend the terms and authorize additional expenditures for Agreement 144150 with Bias Corporation; Agreement 144149 with ERP Analysts, Inc.; Agreement 144147 with LCS Technologies, Inc.; and Agreement 144148 with Sofbang, LLC, for professional IT services for the City's Oracle environment for departments citywide, in an amount not to exceed $450,000. Any remaining funds authorized by previous Council action will be applied to the extended contract term. Further request to authorize the City Controller to disburse all funds related to this item.
Report
Summary
The City uses Oracle applications and technologies in multiple departments and for several critical citywide systems. These agreements provide specialized staff and technical services to implement and support citywide, enterprise level Oracle systems. Uses include PeopleSoft development and system administration for the City's Human Capital Management system supported by Information Technology Services, database administration for the Customer Care and Billing System (CC&B), Utilities Work and Asset Management (WAM), and Mobile Workforce Management (MWM) systems supported by the Water Services Department, and business intelligence development for the Public Works Department. Funding professional services to optimize the use of the City's Oracle systems creates efficiencies, improves customer service, and supports delivery of services to the public. Additionally, these contracts allow departments to quickly utilize highly experienced Oracle technology professionals to address unforeseen technology issues or support surges.
This request will also provide funding for additional Oracle technology staff and services for the Water Services Department's upgrade to the MWM system, which is used to manage the department's mobile workforce of field crews. The upgrade will provide new functionality and efficiencies which improves security and customer service.
These agreements are essential to the City, as they will allow departments to continue implementing, updating, or obtaining support of Oracle related applications and technologies on an as-needed basis.
Contract Term
The term of these agreements will be extended through Nov. 30, 2022.
Financial Impact
These contracts were originally approved on Nov. 30, 2016 with an aggregate value of $7,500,000. With the additional $450,000 (including taxes), the aggregate spending authority for these contracts is $7,950,000 over the six-year term ending Nov. 30, 2022. Funds are available in various departments' budgets.
Concurrence/Previous Council Action
These agreements were originally approved by the City Council on Nov. 30, 2016, Ordinance S-43013.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.