Title
Foreign Language Interpretation and Translation Services - COOP 21-029 - Amendment (Ordinance S-48749)
Description
Request to authorize the City Manager, or his designee to allow additional expenditures under Contract 154557 with Language Line Services Inc for the purchase of interpretation and translation services for all City of Phoenix departments. Further request to authorize the City Controller to disburse all funds related to this item. The additional expenditures will not exceed $500,000.
Report
Summary
This contract provides City departments access to certified interpreters and/or translators. As-needed services include in-person interpretation services, telephone interpretation services, and document translation services. Interpretation and translation services are needed to provide the public the ability to communicate in more than 70 languages with public safety personnel during emergency and non-emergency scenarios. The contract requires additional funds for the optional year due to the increase in need for these services in various Departments.
Contract Term
The contract term remains unchanged, ending on June 1, 2023.
Concurrence/Previous Council Action
The City Council previously reviewed this request:
• Foreign Language Interpretation and Translation Services - 154557 Ordinance S- 47614 on June 2, 2021
Financial Impact
Upon approval of $500,000 in additional funds, the revised aggregate value of the contract will not exceed $750,000. Funds are available in the various Department’s budget.
Department
Responsible Department
This item is submitted by City Manager Jeffrey Barton and the Finance Department.