Title
LexisNexis Claims Solutions, Inc., doing business as LexisNexis Risk Solutions
Description
For $32,819.26 in payment authority for the annual subscription service for Online Reporting System for citizens to report non-emergency crimes on the phoenix.gov website for the Police Department. Individuals are able to report non-emergency crimes through the system, create an incident/police report, receive tracking a number, and acknowledgement of approval and receipt. The online reporting system is critical to the Police Department and has improved customer service and relieved patrol of about 1,000 calls for service a month. Information provided is reviewed and approved and imported into the department's Record Management System and routed to the Pawn Detail Unit and eventually to the countrywide pawn system at the Maricopa County Sheriff's Office.