Title
Disaster Recovery as a Service (DRaaS) - Requirements Contract (Ordinance S-48184)
Description
Request to authorize the City Manager, or his designee, to enter into an agreement with SunGard Availability Services, LP to obtain Disaster Recovery as a Service (DRaaS) for the Information Technology Services Department in support of departments citywide and to remit payment to SunGard Availability Services, LP and SunGard New Holdings III, LLC. The aggregate contract value will not exceed $7,400,000. Further request to authorize the City Controller to disburse all funds related to this item.
Report
Summary
The City of Phoenix is transitioning from a City-managed hardware and tape-based disaster recovery solution to a fully managed Disaster Recovery as a Service (DRaaS) solution. SunGard Availability Services, LP (Sungard AS) proposed a fully managed DRaaS solution that integrates with other existing cloud disaster recovery services, establishes security protections to meet regulatory requirements, and offers effective approaches to keep City business applications and data synchronized. The services also prevent unauthorized access, disclosure, and/or modification of the City's data to preserve data integrity and residents' trust.
Procurement Information
The ITS RFP 22-001 was conducted in accordance with Administrative Regulation 3.10. The notice of solicitation was emailed to more than 300 suppliers registered in ProcurePHX and was publicly posted and available for download from the City's website. The offers were scored based on the following criteria (1,000 points maximum):
- DRaaS Solution Requirements 0-350 Points;
- Method of Approach 0-300 Points;
- Pricing 0-200 Points; and
- Qualifications and Experience 0-150 Points.
Responses were reviewed by a six-person panel, interviews/presentations were held with short-listed firms, and a Best and Final Offer (BAFO) was conducted.
Three firms responded and two were deemed non-responsive during the process. It was the consensus of the evaluation committee to recommend awarding the contract to Sungard Availability Services, LP.
The Offeror's score is as follows:
- Sungard Availability Services, LP 695 Points
The Chief Information Officer recommends the offer from Sungard Availability Services, LP be accepted as a responsive and responsible offer that is advantageous to the City.
Contract Term
The four-year contract term will begin on or about Jan. 1, 2022, with up to three two-year options to extend for a maximum ten-year contract term.
Financial Impact
The aggregate contract value projected for the four-year term will not exceed $7,400,000, including applicable taxes. The funds are available in the Information Technology Services Department’s and Municipal Courts’ operating budgets.
Department
Responsible Department
This item is submitted by Deputy City Manager Inger Erickson and the Information Technology Services Department.